01
Where things sit today
The business has outgrown the current split-brand structure.
Serviceman has built strong trust over time through consistent delivery and word-of-mouth. The issue is not the work. The issue is that the current web presence no longer reflects how the business operates today. Services are spread across two brands, the customer journey is less clear than it should be, and the quality of the online presentation does not match the quality of the team’s work in the field.
Research across both websites shows duplicated trust signals, shared contact details, and a clear operational overlap. In practice, this already behaves like one business. The website should make that obvious.